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Interactive TV

Trade Reports by Judah Ken Freed

Interactive television is a reality. Here's the story.

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MEDIA
VISIONS

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Broadcasters Confronting
Convergence at NAB2000
by Ken Freed.
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U.S. broadcasters consider their interactive options as digital landscape keeps evolving around them.
 

Again this year the world television community gathered in Las Vegas for first annual meeting and show in the new millennium of the National Association of Broadcasters. NAB2000, April 8-13, drew a record 113,000 attendees visiting the stands of 1,400 exhibitors squeezed into the Las Vegas Convention Center and expanded Sands/Venetian Convention Center. On display was an industry in transition.

NAB represents the broadcast networks along with more than 1,100 U.S. television stations and 5,600 local radio stations. Despite the recent loss of membership dues from the National Broadcasting Company (NBC) and NewsCorp's Fox network, NAB remains the leading television trade organization in the Americas. Its annual show ranks in importance with IBC.

If the press of professionals at NAB was akin to swarming bees, the hive buzzed around the blossoming digital television business -- in all its splendid varieties -- cross-pollinating a bouquet of interactive services, scattering seeds to sprout future revenues.

Touted as "The Convergence Marketplace", NAB2000 featured almost 300 experts speaking at seven simultaneous conferences. The meeting closed with an unprecedented "Super Session" devoted to enhanced and interactive TV [see story].

Savvy American broadcasters see the success of interactive TV in Europe, and they want in the game. But for their voices and views to prevail, their industry first must release its resistance to digital interactivity. The television trade has long defined itself by its technology, and "future shock" does take its toll in courage.

 

Rallying the Troops

Viacom chair and CEO Sumner Redstone used his opening keynote to hearten those afraid terrestrial broadcasting cannot withstand competition from digital satellite and cable services. "Broadcasting is not crashing, not dying, not endangered", he said. "Broadcasting is still as compelling as ever. In the new media world, I say, the advantage belongs to the broadcasters."

Redstone briefly spoke about the pending merger between Viacom and CBS. The Columbia Broadcasting System is the commercial TV network built by William S. Paley, whom he credited with inventing a viable business of advertising supporting free broadcasts, the model driving commercial television for 50 years.

The CBS acquisition leverages Viacom's world subscription channels, MTV and Nickelodeon, which may benefit from Columbia's music catalogue. Viacom also is taking over UPN, the startup broadcast affiliate network of United Artists-Paramount, the network initially built for the <i>Star Trek: Voyager</i> series.

For any broadcaster to compete in the digital age, Redstone advised a business strategy founded upon terrestrial TV industry's "unparalleled content, unbeatable brand strength, and unmatched market share of the world's growing appetite for information and entertainment".

"My message today isn't that we need to reinvent ourselves or embark on radical new strategies", Redstone said. "What we need is the resolve to fully exploit our unique strengths."

He offered examples. The American football championship game, the Super Bowl, earned more advert revenues in three hours than the leading dot.com collected all year. Broadcast TV advertisers can capture in one instant an audience as big as the entire membership of America Online (AOL), which is buying Time-Warner. "You want to talk about advantages? Talk about broadcasters."

"Only by working together", Redstone said, "can we capitalize on our advantages and fulfill the promise of our industry in the 21st Century."

 

Federal Feelings

"This digital transition for broadcasting is inevitable", said keynoter William Kennard, Chair of the Federal Communications Commission (FCC), mandated by the Congress to manage the transition to digital. "Broadcasters have no choice in the matter. All their competitors are going or have gone digital. Americans have awakened to the power and functionality of digital, and they will never go back to an analogue-only world. Analogue is over. Delay is not an option. Resistance is futile."

"Convergence is not just about digital technology", he added, as if in response to Redstone's speech. "It means finding a new business model for broadcast television in the digital age. I get frustrated when I hear people say broadcasters are stuck with a business model they just will not change. I become more frustrated when people tell me the success of digital television lies in government developing the business model by micro-managing the transition.

"So, the important questions", he continued, "are how fast it will happen, and who will be the pioneer like Bill Paley who invents a new business models for this medium. And what will be the 'killer applications' that will reinvent television for the age of broadband global Internet?"

"Digital television is the biggest opportunity for broadcasters in a generation", Kennard concluded. "So I am understandably concerned when broadcasters tell us that they are not interested in having a meaningful debate on the public interest obligations of broadcasters in the digital age."

 

The Digital Landscape

A man responsible for protecting the public interest is Greg Rohde, once a local broadcaster in North Dakota and now Asst. Secretary of Commerce for the U.S. National Telecommunications & Information Administration (NTIA). In his own keynote talk, he provided a map of current digital television landscape in the United States:

  • More than $350 million has been spent so far by station owners making the transition to digital TV
  • More than 1,500 commercial and public stations have filed DTV construction permit applications.
  • 96 stations are broadcasting digital TV with full FCC authority today, and another 23 are operating under temporary or special authority.
  • 62 percent of U.S. households can receive at least one digital TV signal today.

    Rohde observed, "While there are constants -- like the unquestionable value of local news and information, and the need for that television content to be free and accessible to all citizens -- the conversion to digital is creating a whole new perspective for television."

    Comparing the conversion to digital to the Copernican revolution, he said, "Convergence is reorienting the economic universe. E-commerce is making access to information and telecommunication services the center of economic development.

    Rohde tempered enthusiasm for e-commerce with a call for rigorous privacy protection. "People should know what data is being collected from them, and for what purpose." Consumers have a right to decide how their private information is being used, he said, and to determine that any information collected about them is accurate.

    The best way to avoid government regulation, said the man from the government, is for the media industry to voluntarily adopt "solid and understandable privacy policies. This will build consumer confidence and maximize the freedom of the Internet."

     

    Talking Points

    Comments by these and other keynoters outlined the core issues facing terrestrial broadcasters in America and around the world. Details are revealed by the topics covered in the seven conferences.

    The centerpiece of every NAB continues to be the five-day Broadcast Engineering Conference, produced by and for the Society of Broadcast Engineers. Held in the LVCC and adjacent Hilton, sessions focused on the challenges of upgrading broadcast facilities to digital. Engineers from national networks to local stations discussed digital conversion strategies, equipment functions and prices, handy tips for keeping analogue gear functional as long as possible.

    Those producing content for the broadband channels spent most of their time at NAB Multimedia World in the Sands Convention Center. Attendees could go to a New Media Professionals Conference or the Internet Technologies & Applications Conference. For more depth, there was a pre-show Digital Video Production Workshop. Sessions covered streaming video, 3D motion graphics, virtual sets, high-definition and wide-screen production practices, digital asset management, and integrating interactive services into the programming stream.

    Delivering the digital content was the focus of the three-day Satellite & Telecommunications Conference. The assembled network operators compared cost and performance of competing transport platforms -- satellite teleports, fiber, cable, phoneline, and fixed wireless.

    Maintaining a competitive edge occupied the attention of broadcast executives in the four-day Television Management Conference, and the three-day Radio Management Conference. Their top priorities are building a stronger bottom line and a more powerful marketplace presence. Their biggest problems are helping the public understand and adopt digital media, then welcome sophisticated interactivity.

    Since laws shape the structure of commerce, the Business Law and Television Conference drew top legal minds from diverse television enterprises to meet with commissioners and staff from the Federal Communications Commission and other regulators worldwide. The nexus of discourse was admission into the digital game and then the rules of play. Topics included station ownership limits, low-power broadcasting, equal employment opportunity, and political adverts.

    In the lower level of the Sands, next to the registration center, NAB this year introduced a new section of stands, eTV World, featuring demonstrations representing the front edge of digital interactivity. Microsoft's WebTV displayed its latest set-top box. Tivo and Replay showed their latest hard-disk personal video recorder. LoadTV showed full-motion video streaming to the PC. Britain's Two-Way TV exhibited the new TWIN service, a joint venture with Interactive Network in the U.S. to deliver real-time, competitive interactive games and sports channels on digital TV and the Internet.

    "The broadcast industry is being greatly impacted by the convergence of entertainment and technology", said NAB president Edward Fritts. "This change translates into new opportunities for broadcasters." end
    .

Kagan Euromedia Magazine
First Published in Kagan Euromedia, April 2000
(c) 2000 by Judah Ken Freed

 


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