Broadcasters
            Confronting
            Convergence at NAB2000
            by Ken
            Freed.
            .
            U.S.
            broadcasters consider their interactive options as
            digital landscape keeps evolving around them.
             
            
            Again
            this year the world television community gathered in Las
            Vegas for first annual meeting and show in the new
            millennium of the National Association of Broadcasters.
            NAB2000, April 8-13, drew a record 113,000 attendees
            visiting the stands of 1,400 exhibitors squeezed into the
            Las Vegas Convention Center and expanded Sands/Venetian
            Convention Center. On display was an industry in
            transition. 
            
            NAB represents the
            broadcast networks along with more than 1,100 U.S.
            television stations and 5,600 local radio stations.
            Despite the recent loss of membership dues from the
            National Broadcasting Company (NBC) and NewsCorp's Fox
            network, NAB remains the leading television trade
            organization in the Americas. Its annual show ranks in
            importance with IBC.
            
            If the press of
            professionals at NAB was akin to swarming bees, the hive
            buzzed around the blossoming digital television business
            -- in all its splendid varieties -- cross-pollinating a
            bouquet of interactive services, scattering seeds to
            sprout future revenues.
            
            Touted as "The
            Convergence Marketplace", NAB2000 featured almost 300
            experts speaking at seven simultaneous conferences. The
            meeting closed with an unprecedented "Super Session"
            devoted to enhanced and interactive TV
            [see
            story].
            
            
            Savvy American
            broadcasters see the success of interactive TV in Europe,
            and they want in the game. But for their voices and views
            to prevail, their industry first must release its
            resistance to digital interactivity. The television trade
            has long defined itself by its technology, and "future
            shock" does take its toll in courage. 
            
             
            
            Rallying
            the Troops
            
            Viacom chair and
            CEO Sumner Redstone used his opening keynote to hearten
            those afraid terrestrial broadcasting cannot withstand
            competition from digital satellite and cable services.
            "Broadcasting is not crashing, not dying, not
            endangered", he said. "Broadcasting is still as
            compelling as ever. In the new media world, I say, the
            advantage belongs to the broadcasters."
            
            Redstone briefly
            spoke about the pending merger between Viacom and CBS.
            The Columbia Broadcasting System is the commercial TV
            network built by William S. Paley, whom he credited with
            inventing a viable business of advertising supporting
            free broadcasts, the model driving commercial television
            for 50 years. 
            
            The CBS acquisition
            leverages Viacom's world subscription channels, MTV and
            Nickelodeon, which may benefit from Columbia's music
            catalogue. Viacom also is taking over UPN, the startup
            broadcast affiliate network of United Artists-Paramount,
            the network initially built for the <i>Star Trek:
            Voyager</i> series. 
            
            For any broadcaster
            to compete in the digital age, Redstone advised a
            business strategy founded upon terrestrial TV industry's
            "unparalleled content, unbeatable brand strength, and
            unmatched market share of the world's growing appetite
            for information and entertainment".
            
            "My message today
            isn't that we need to reinvent ourselves or embark on
            radical new strategies", Redstone said. "What we need is
            the resolve to fully exploit our unique
            strengths."
            
            He offered
            examples. The American football championship game, the
            Super Bowl, earned more advert revenues in three hours
            than the leading dot.com collected all year. Broadcast TV
            advertisers can capture in one instant an audience as big
            as the entire membership of America Online (AOL), which
            is buying Time-Warner. "You want to talk about
            advantages? Talk about broadcasters." 
            
            "Only by working
            together", Redstone said, "can we capitalize on our
            advantages and fulfill the promise of our industry in the
            21st Century."
            
             
            
            Federal
            Feelings
            
            "This digital
            transition for broadcasting is inevitable", said keynoter
            William Kennard, Chair of the Federal Communications
            Commission (FCC), mandated by the Congress to manage the
            transition to digital. "Broadcasters have no choice in
            the matter. All their competitors are going or have gone
            digital. Americans have awakened to the power and
            functionality of digital, and they will never go back to
            an analogue-only world. Analogue is over. Delay is not an
            option. Resistance is futile." 
            
            "Convergence is not
            just about digital technology", he added, as if in
            response to Redstone's speech. "It means finding a new
            business model for broadcast television in the digital
            age. I get frustrated when I hear people say broadcasters
            are stuck with a business model they just will not
            change. I become more frustrated when people tell me the
            success of digital television lies in government
            developing the business model by micro-managing the
            transition. 
            
            "So, the important
            questions", he continued, "are how fast it will happen,
            and who will be the pioneer like Bill Paley who invents a
            new business models for this medium. And what will be the
            'killer applications' that will reinvent television for
            the age of broadband global Internet?" 
            
            "Digital television
            is the biggest opportunity for broadcasters in a
            generation", Kennard concluded. "So I am understandably
            concerned when broadcasters tell us that they are not
            interested in having a meaningful debate on the public
            interest obligations of broadcasters in the digital age."
            
            
             
            
            The
            Digital Landscape
            
            A man responsible
            for protecting the public interest is Greg Rohde, once a
            local broadcaster in North Dakota and now Asst. Secretary
            of Commerce for the U.S. National Telecommunications
            & Information Administration (NTIA). In his own
            keynote talk, he provided a map of current digital
            television landscape in the United States:
         
         
            - More than $350
            million has been spent so far by station owners making
            the transition to digital TV
 
            
            - More than 1,500
            commercial and public stations have filed DTV
            construction permit applications. 
 
            
            - 96 stations are
            broadcasting digital TV with full FCC authority today,
            and another 23 are operating under temporary or special
            authority. 
 
            
            - 62 percent of U.S.
            households can receive at least one digital TV signal
            today. 
            
            
Rohde observed,
            "While there are constants -- like the unquestionable
            value of local news and information, and the need for
            that television content to be free and accessible to all
            citizens -- the conversion to digital is creating a whole
            new perspective for television." 
            
            Comparing the
            conversion to digital to the Copernican revolution, he
            said, "Convergence is reorienting the economic universe.
            E-commerce is making access to information and
            telecommunication services the center of economic
            development. 
            
            Rohde tempered
            enthusiasm for e-commerce with a call for rigorous
            privacy protection. "People should know what data is
            being collected from them, and for what purpose."
            Consumers have a right to decide how their private
            information is being used, he said, and to determine that
            any information collected about them is accurate.
            
            
            The best way to
            avoid government regulation, said the man from the
            government, is for the media industry to voluntarily
            adopt "solid and understandable privacy policies. This
            will build consumer confidence and maximize the freedom
            of the Internet."
            
             
            
            Talking
            Points
            
            Comments by these
            and other keynoters outlined the core issues facing
            terrestrial broadcasters in America and around the world.
            Details are revealed by the topics covered in the seven
            conferences. 
            
            The centerpiece of
            every NAB continues to be the five-day Broadcast
            Engineering Conference, produced by and for the Society
            of Broadcast Engineers. Held in the LVCC and adjacent
            Hilton, sessions focused on the challenges of upgrading
            broadcast facilities to digital. Engineers from national
            networks to local stations discussed digital conversion
            strategies, equipment functions and prices, handy tips
            for keeping analogue gear functional as long as possible.
            
            
            Those producing
            content for the broadband channels spent most of their
            time at NAB Multimedia World in the Sands Convention
            Center. Attendees could go to a New Media Professionals
            Conference or the Internet Technologies &
            Applications Conference. For more depth, there was a
            pre-show Digital Video Production Workshop. Sessions
            covered streaming video, 3D motion graphics, virtual
            sets, high-definition and wide-screen production
            practices, digital asset management, and integrating
            interactive services into the programming stream.
            
            
            Delivering the
            digital content was the focus of the three-day Satellite
            & Telecommunications Conference. The assembled
            network operators compared cost and performance of
            competing transport platforms -- satellite teleports,
            fiber, cable, phoneline, and fixed wireless.
            
            Maintaining a
            competitive edge occupied the attention of broadcast
            executives in the four-day Television Management
            Conference, and the three-day Radio Management
            Conference. Their top priorities are building a stronger
            bottom line and a more powerful marketplace presence.
            Their biggest problems are helping the public understand
            and adopt digital media, then welcome sophisticated
            interactivity.
            
            Since laws shape
            the structure of commerce, the Business Law and
            Television Conference drew top legal minds from diverse
            television enterprises to meet with commissioners and
            staff from the Federal Communications Commission and
            other regulators worldwide. The nexus of discourse was
            admission into the digital game and then the rules of
            play. Topics included station ownership limits, low-power
            broadcasting, equal employment opportunity, and political
            adverts.
            
            In the lower level
            of the Sands, next to the registration center, NAB this
            year introduced a new section of stands, eTV World,
            featuring demonstrations representing the front edge of
            digital interactivity. Microsoft's WebTV displayed its
            latest set-top box. Tivo and Replay showed their latest
            hard-disk personal video recorder. LoadTV showed
            full-motion video streaming to the PC. Britain's Two-Way
            TV exhibited the new TWIN service, a joint venture with
            Interactive Network in the U.S. to deliver real-time,
            competitive interactive games and sports channels on
            digital TV and the Internet.
            
            "The broadcast
            industry is being greatly impacted by the convergence of
            entertainment and technology", said NAB president Edward
            Fritts. "This change translates into new opportunities
            for broadcasters." 
            .