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Interactive TV

Trade Reports by Ken Freed

Interactive television is a reality. Here's the story.

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March Madness
at EchoStar
by Ken Freed.
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Littleton-based Dish Network in March faced disputes with Gemstar-TV Guide, Viacom and the SEC.
 

EchoStar Communications in early March made headlines from three disputes. First, the Colorado-based operator of the Dish Network direct broadcast satellite (DBS) service settled a patent rights fight with Gemstar-TV Guide. Second, EchoStar removed Viacom programming from the satellite before resolving a carriage fee dispute. Third, EchoStar announced a delayed annual report tied to a restatement of earnings due to accounting errors.

The month opened with the March 2 announcement that EchoStar had settled a legal dispute with Gemstar-TV Guide. EchoStar in late 2000 had sued the NewsCorp division for antitrust violations centered around the interactive programming guide (IPG) for the set-top boxes built by EchoStar for the Dish Network and other customers. Gemstar countersued for patent rights infringement.

After protracted negotiations and court appeals, EchoStar agreed to a one-time payment of $190 million in cash for use of Gemstar-TV Guide's intellectual property and technology, promising TV Guide branding of any EchoStar interactive program guide (IPG).

Further, EchoStar inked a distribution deal for the launch and carriage of the TV Guide Channel along with extending an existing distribution agreement for carriage of the TVG Network.

The Gemstar patent settlement and the TV Guide distribution deal are both contingent on sale of the C-band businesses, a deal that's subject to federal regulatory approvals.

EchoStar declined interview requests about the details of the deal. TV Guide Television Group president Ian Aaron did agree to an interview, but when pressed for details, he replied, "I'm not at liberty to say."

Aaron did say that under the deal EchoStar could continue to work with OpenTV to develop an interactive program guide using patents in the Gemstar portfolio. However, EchoStar and OpenTV are prohibited from sell that guide to any third parties that lack a license from Gemstar.

Along with settling its patent infringement lawsuits with EchoStar, Gemstar-TV Guide a week earlier announced resolution of similar licensing disputes with Pioneer. A settlement with Thomson and TiVo was announced last summer. The only outstanding litigation is with Scientific Atlanta.

"Lawsuits like these are fairly routine in the media business," said Sean Badding, president and senior analyst for The Carmel Group in California, a consulting firm focused on the satellite industry. "This settlement with Gemstar was almost inevitable, and it better extends the relationship between the two companies."

VIACOM DISPUTE

Less than a week after settling the Gemstar dispute, EchoStar's simmering fight with Viacom over programming fees boiled over into open combat.

When a temporary restraining order expired at midnight on March 9, because Dish Network no longer had written consent to carry Viacom programming, EchoStar took down from its satellites all 16 of Viacom's owned-and-operated CBS local stations and 10 national Viacom channels, including ESPN, MTV and Nickelodeon.

Two days of bitter rhetoric on both sides ensued.

EchoStar chairman and CEO Charlie Ergen accused Viacom of extortion and bullying tactics. In a "Charlie Chat" carried live on the Dish channel normally used for CBS, Ergen claimed Viacom was insisting on a 40 percent rate hike in CBS retransmission fees while bundling the network with less desirable Viacom channels.

Ergen invited Dish Network subscribers to keep their own rates down by calling the media conglomerate and complain. EchoStar even posted the home phone number of Mel Karmazin, president and COO of Viacom.

Viacom countered through press briefings by CBS Executive VP Marty Franks and MTV president and COO Mark Rosenthal, who essentially accused Ergen of lying about the fee hike. They claimed the increase actually was only six cents per subscriber over the life of the contract.

Viacom also started by running newspaper ads and onscreen crawls on Viacom cable channels and CBS broadcast stations inviting Dish subscribers to call DirecTV or their local cable operator to get the programming they want.

ATTACK ADS

All through this period, however, negotiations continued. A settlement finally was reached on the evening of March 10, the exact terms still undisclosed. Viacom's programming was restored on Dish Network by the next morning.

"The good news is that EchoStar locked in a sweeter deal with Viacom than would have been possible without the blackout for two days," said Badding. "Programming carriage deals usually last three to seven years, so EchoStar has no more worries about renegotiations with Viacom until at least 2007."

EchoStar achieved this without seriously compromising its market share position, he continued. There likely was some churn, but the dispute was settled quickly enough not to be significant. "The real damage may have been psychological, because the last thing you ever want to do is create among your customers any negative feelings about your quality of service. You do not want to do anything that creates an opening for your competition."

As for the negative tone of the rhetoric during the dispute, he said, "That was just negotiation process posturing. If the dispute got a little personal, that's part of the game, and both sides knew it."

Blum mirrored this view. "I think that's pretty much to be expected. That's the way these things work. Either you are going to negotiate at the very beginning of a contract, or you are not. If you reach an impasse, you have to let something happen in order to break the impasse, and that's what EchoStar and Viacom did. EchoStar tend to be more aggressive in these negotiations than DirecTV, but that said, everybody, all program distributors &endash; cable and DTH alike &endash; are taking a more aggressive line in these content negotiations lately."

Said Badding, "Programming represents a third of the total costs of distribution for satellite or cable operators. If content distributors cannot contain those rising costs, they are creating a deeper and deeper hole for themselves to dig out of. Because the programming model that's emerged in the past couple of decades needs to be amended, Charlie Ergen did all program distributors a favor by standing up for his subscribers and keeping down his programming costs. His action ultimately helps to create market value for his subscribers, his shareholders and the programmers themselves."

SEC DISPUTE

Later on the same day that Dish Network restored Viacom programming, March 11, EchoStar announced that it may delay filing its annual report because the Securities and Exchange Commission (SEC) had raised accounting questions that might require a restatement of the company's 2001 results.

The SEC earlier had been informed that EchoStar had over-accrued $17 million in 2001 and $9 million and 2002 for the replacement of obsolete smart cards in its set-top boxes. The accounting correction meant higher earnings for both years on a dollar-for-dollar basis, thus the restatement. An SEC probe into EchoStar accounting practice might follow.

"This seems to be a technical accounting dispute among the bean counters," said Stephen Blum, president of Tellus Venture Associates, a California-based market research and analysis firm specializing in the satellite industry. "Rather than a question of new information being discovered, this information had already been disclosed. It's really an issue of which box do you put the beans in."

He added that the restatement is important only because of the numbers involved. "Anytime you have something that start with six zeroes behind it , you have to pay some attention to it. But I don't think that in the long run or even in the short run it's going to make a lot of difference to anything."

The delay in restating the earnings is not significant in today's climate of accounting scrutiny, Blum said. "This is something they have to resolve, But I don't see any other kind of motive behind it. I'm always ready to be surprised in this business, of course, but I'd be extremely surprised if EchoStar were playing games with something like this. It's really not something they do."

"This SEC inquiry does not say that EchoStar did anything wrong," agreed Badding. "The SEC tends to look at balance sheets more closely than ever before, so EchoStar is just making sure it's in line with all SEC requirements."

The shareholder response seems to be quite positive, he noted, calling that another sign the restatement is not serious. "It would really surprise me if this is any more than just a matter of protocol."

DIRECTV MERGER

The pending merger of DirecTV with News Corp. and the potential merger of Disney and Comcast had little to do with EchoStar's latest moves, said Badding. At most, he suggested, EchoStar is looking at things from a capital perspective, deciding how best to compete with such large entities.

"Becoming more cost-effective with content providers has to be weighing heavier than ever before in Charlie's mind right now. With content providers joining forces with content distributors, because he's only a content distributor, he has to make decisions that keep him ahead of the curve."

EchoStar has relied on being a technology innovator for its competitive advantage, he said. For the company to continue down that path, it make sense to work with advanced interactive content providers like TV Guide to keep its competition at bay by leveraging it product innovations.

BUNDLING

Although EchoStar did not end content bundling with its defiance of Viacom, Badding believe the Viacom dispute will have long-term effects on digital "must carry" rules and the ensuing retransmission deals between DBS operators and broadcasters.

"If anything," he said "this dispute has made distributors think twice about how to proceed with their content providers. I think bundling will fade long term in favor of ala carte programming for both distributors and consumers, who want more personalized services, who want to have more control over their digital content."

The first step over the next five years, he predicted, will be a change in the advertising model for revenue streams in response to ad zapping with personal video recorders, just as the music industry is adjusting to peer networking. A change in the programming model toward ala carte content will follow within ten years as on-demand technologies become the primary market driver. end.

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First published April 2004 in TV Technology
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c) 2004 by Ken Freed
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