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Microsoft Pursues TV Strategy
As Cable Resistance Endures

Does Microsoft's leadership fathom the depth of the cable industry resistance to the company?

by Ken Freed,
"America Watch" columnist in Euromedia
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Microsoft Corporation did its best to make a big splash at the June convention and show of the National Cable and Telecommunications Association. Whether their efforts will soak in remains uncertain. Does Microsoft's leadership fathom the depth of cable industry resistance to the company?

In the Nineties, Microsoft invested millions into developing a digital box with General Instrument for TCI. The project continued after the largest cable equipment manufacturer was acquired by Motorola and the largest cable system operator was acquired by AT&T. When these top two ventures finally walked away from the deal, courteously, of course, Microsoft had to go back to the drawing table and rethink its approach.

The chief technical issue seemed to be that Microsoft's programming was too thick, demanding too much memory and computing capacity in the box, leaving little room for anything else. This complaint was compounded by incompatibility with software by other vendors, so cable operators lacked real choice in box operating systems if they used the Microsoft TV.

Industry pundits at the time, including myself, suggested that cable TV players had been happy to accept the generous Microsoft dowry and get in bed with the company, but they would always remain reticent to consummate any true marriage that granted Microsoft a lasting legacy within the digital box. At root was (and is) a primal fear that Microsoft could dominate the television industry like it dominates the computer industry.

Given this history, Microsoft's expansive presence at the 2003 NCTA seemed to say the company had learned its lessons and was ready to try again with a new spirit of friendly cooperation.

The computing monopoly constructed one of the largest and most expensive stands at the annual NCTA gathering. Moshe Lichtman, vice president of the Microsoft TV division, spoke prominently on the promising role of digital TV software in the emerging video-on-demand market.

The smiling and eager Microsoft booth staff touted the brand new "Microsoft TV Foundation Edition", a revised software platform for thin-client digital TV set-top boxes, intended as a foundation for all applications.

Microsoft conveyed the impression that everyone was jumping on its bandwagon. Deals were declared with multiple system operators (MSOs) and with leading cable hardware and software vendors along with some content providers, Microsoft promised support from these players for future MSTV products.

Microsoft announced that Comcast, the new number one U.S. MSO since it acquired AT&T's cable and broadband assets, had agreed to give the thinner MSTV system a trial, as would a Mexico-based cable operator using the popular name of Cablevision. By all indications, Microsoft would foot most of the bill for these limited trials. Microsoft asserted that the two MSOs would "potentially deploy" the Foundation Edition on their commercial systems.

Microsoft further announced that Motorola will integrate the new platform onto the DCT1700 and DCT2000 set-tops. SeaChange, Concurrent, MetaTV, Two Way TV, and Advanced Digital Broadcast (ADB) are working with Microsoft to "extend the capabilities of the Microsoft TV Foundation platform" for video on demand (VOD) and related interactive services. Sigma Designs and National Semiconductor are working with a few application developers on "pending technologies".

In other words, all of these cable ventures had agreed to accept Microsoft development funding.

"Microsoft is working with some of the best industry partners to bring cable operators solutions that will help us take television to a new level for consumers both now and down the road," Lichtman told a press conference. "Together, we are working to help the industry get more value from its investments in digital cable and on-demand. When working with Microsoft, MSOs can take advantage of some of the best that the industry has to offer without sacrificing flexibility, thereby enabling greater agility and increased revenues per user."

All this may sound good, but the old worries have not gone away. Cable still resists the Microsoft model of standards setting -- first rule the market, then make the rules.

For proof the leopard has not changed its spots, critics at NCTA pointed to Microsoft using a surrogate, the SCO Group, to fight a growing threat to the supremacy of Windows, the open-source Linux operating system. SCO in March filed an infringement lawsuit against IBM and now threatens to sue anyone using the Unix-based system without paying a prohibitive licensing fee to SCO.

Aware of how Microsoft acts in the PC world, cable is wary of how the company will act in the TV world if allowed to gain a firm foothold.

Are these concerns justified? What do you think? end.

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Euromedia
First published August 2003 in Euromedia
(
c) 2003 by Ken Freed
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