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Articles and essays about distance learning
by Judah Ken Freed

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Educational Television
Production Trends

A discussion of ETV production technology,
interactivity, staffing, and profitability.

by Ken Freed

 

The educational television marketplace is driven in large measure by advances in technology, so understanding the market forces must begin with an understanding of the technology. The person or company looking to invest in educational TV, whether as a stockholder or entrepreneur, need not be an engineer to make smart financial decision. However, a rudimentary grasp of the technical principles involved can spare one from being fooled by those trying to exploit the gullible. Knowing the main trends in educational TV technology is vital for wise business planning.

In this chapter, we'll cover the basic types of TV technologies being deployed for educational content production, distribution and display. Each piece of technology, hold in mind, is being manufactured by a company that likely is welcoming investors or partners with open arms. Business opportunities in the TV technology field abound. But do your homework first.

Just because a whiz-bang gadget makes your jaw drop, that does not necessarily mean the gadget will succeed in the real-world marketplace. The junk heap of TV history is littered with lots of good ideas that never went anywhere. The device itself may be perfectly functional, yet what guarantees you that the device will be "interoperable" with all of the other pieces of equipment on which its functionality may depend? Some companies may say they are offering "end-to-end solutions" for educational media content production, distribution and display, but caution is still warranted. Why be locked into proprietary technologies that become obsolete when some other company releases a better solution? This caution goes double if the reader also is the one who will be buying these technologies on behalf of any education TV operation. The more one know about these technologies, the better.

Therefore, please treat this a primer on the technologies being used to produce, deliver and present educational video content for display on any television screen. Some of these technologies may overlap with technologies aimed at the computer screen, but this is inevitable because the TV and PC "platforms" are converging. However, our focus here is the business of educational television. Because buying quality technology often is the single largest expense in any educational television operation, and because choosing the right technology can make or break any ETV enterprise, we're going to spend some time covering this subject.

The capability to capture moments of real life in a recordable and transportable format represents a major breakthrough in human technical evolution. The video camera that captures live images and sounds, the tape or disk recorder that holds them, the tape machine or digital file server that replays them for studio editing and digital enhancement, the switcher and computers that deliver the final mix, all of these are products of our imagination as much as the educational programmes that the television equipment is used to produce, distribute and display.

The creation of quality video content with high production values is expensive, and the high-end systems generally yield the best product, yet quality work can be delivered with mid-range and even low-end equipment. If creative programme producers are able and willing to invest intelligence and care in their productions, the caliber of their equipment becomes secondary. Below are some possibilities.

 

VIDEO CAMERAS FOR EDUCATIONAL TV

All cameras are characterized by the focal length and quality of their lenses, how well the camera can zoom and focus on a subject. The clarity and resolution of the image is another matter. A modern video camera has one to three silicon chips inside that the camera uses to capture an image on an electronic grid of picture elements, called "pixels." The configuration of the grid, the number of pixels across and the number of lines down, is described in terms of the given camera's compliance with one or more national and international video format standards.

Home video cameras mostly use a system called VHS, and the tapes are playable on the home VCR. The image tends to be a bit grainy, lacking sharpness, and the colours tend to blotch in all but the better units. In educational video applications, if a home video camera is the only camera available, anything less that a high-end consumer electronics product will not produce video images good enough to sell. An educational video programme that looks like a home movie may be acceptable in the classroom when the producer also is the instructor, but the market for the product outside that classroom is limited, if a market exists at all.

Professional video cameras comply with either the PAL standard in Europe or the NTSC standard in America. Europe's Phase Alternating Line standard is not compatible with the standard set by the National Television Systems Committee in the USA. Video from a PAL European camera (studio or shoulder-mounted) must be converted to NTSC before it can be played by an American television station, and the reverse naturally applies. This is not a problem for producers working strictly in either Europe or the United States, but for those active in both markets, buying standards conversion equipment can prove more cost effective in the long run than paying the service fees of standards conversion companies. Also, the PAL standard has variations within Europe from one country to the next, which adds to the total expense of standards conversion. The top-of-the-line broadcast cameras are becoming "switchable," so the camera operator can choose which standard to use, a feature that ultimately could pay for itself over time.

The newest broadcast cameras are compliant with standards for high definition television (HDTV). The most dramatic change in HDTV is a shift in the shape of the picture that a camera records and that a television displays. Until now, the TV screen width-to-height aspect ratio has been 4:3, nearly a square. The aspect ratio for high-resolution TV is 16:9, a horizontal rectangle, the same dimensions as the modern motion picture frame. That's no accident. Wanting movies to play on TV at full size, the motion picture industry has played a central role in the national and international organizations developing the HDTV standards. Yet here, too, vital differences exist between European and American implementations. Thus, companies invested in standards conversion will stay solvent for the near term, but negotiations continue toward agreeing upon one global digital TV standard, and that will make standards conversion a less viable business in the long term.

Another important characteristic of a quality video camera is its ability to record clear and clean audio. Just as a quality video camera yields a low signal-to-noise resolution, so the audio systems on a quality camera filter out unwanted auditory noise, probably with Dolby. Home video cameras have built-in microphones, and the audio is too fuzzy as a rule for commercial applications. Professional cameras have jacks for plugging in whatever kind of microphone is suited to the acoustics of the situation. Videographers may debate whether poor audio is more or less acceptable than poor video, but why get caught in either trap? The investment in a quality professional camera and microphone pays dividends for years.

Regardless of whether the reader is an investor or participant in the enterprise of producing educational video content, thinking about which cameras are suitable is worthwhile. Video cameras can cost from about £150 for consumer electronics products upward toward a £75,000 or more for the most sophisticated studio digital cameras that are becoming switchable from PAL to NTSC to HDTV, alternating between picture sizes with the flip of a switch or the touch of a button.

 

VIDEO RECORDERS FOR EDUCATIONAL TV

Many of the same concerns that apply to cameras also apply to recorders. The recorder must employ the same video standard as the camera (VHS, PAL, NTSC, HDTV, or any formats that appear). Similarly, the machine must record the audio as clearly as possible. The better the recording, the better the programme.

Video can be recorded onto either tape or disk. Tape widths range from 1/2 inch for consumer electronics to 3/4 inch for older professional equipment to one-inch and occasionally two inches for high-end systems. Professional quality analog video tape can run as much as £20 to £60 per cassette, and more for digital tape. Reliance on tape is being displaced by reliance on recordable disks, which have a relatively higher unit cost but can hold significantly more material. Disk recorders also tend to be a bit lighter than tape recorders, a benefit for production out in the field where the camera operator needs to lug the equipment around. Prices range from under £100 for a VHS recorder to £50,000 or more for a digital disk recorder.

In recent years, the "camcorder" has been popular for both home and professional use. Combining the camera and recorder into one unit tends to simplify life for the camera operator. In response to the competing recording formats, however, the camera manufacturers have started making cameras that can attach or "dock" to the different kinds recording devices designed to fit that "dockable" camera. This means a TV operation can buy a shoulder-mounted camera that may be docked at the back to either a tape or disk recorder, this being switchable as need arises. The trait of dockability does not apply to the large studio cameras connected by fixed cables to a control room, but that control room may be using either tape or disk to record the video shot on their soundstage. Flexibility is the name of the game.

Although they may be combined in one unit, the odd thing about video recorders in contrast to cameras is that there is not one single national or global standard recording format. Instead, there are competitive proprietary recording standards from Panasonic, Sony, JVC, Philips, and others. Sometimes manufacturers have licensed an existing format for their own products, but recording formats abide as one of the last un-standardized areas of TV technology. Some see this situation as a problem while others see it as an opportunity for innovation. For producers, the best approach is to study each competing digital or analog recording format, read the spectrum of television engineering trade magazines for comparisons and user reports, then make a decision based on their particular application.

Whatever recording format is chosen, that format will influence many other key purchasing decisions down the line, like the playback systems for video editing and transmission. As in any TV system, all equipment in an ETV production operation is interdependent. For this reason, the savvy ETV operator will stick to "open architecture" systems, so that equipment from one manufacturer is easily integrated with equipment from another architecture. Beware of dead-end choices.

 

ETV PRODUCTION CONTROL SYSTEMS

Capturing the video image with a camera and recorder is just the first step in the production of an educational programme. For any production "shoot" involving more than one camera, some kind of video and audio mixer or switcher must be used to take all the video and audio inputs and combine them into a master tape or disk. Low end VHS-compatible switchers are available in the better consumer electronic stores, but these are designed for making fancy home movies, actually, and rarely are suitable for commercial productions. The serious producer of ETV content needs a multichannel switcher able to handle inputs from as many as three to five cameras and at least that many audio sources along with inputs from tape or disk playback machines for inserting interstitial materials, such as graphics or text. Professional switchers can run from £7,500 to more than £75,000 with all the bells and whistles needed to meet the most complex digital production needs.

Within a studio setting, switchers and recorders are installed into a control room that generally has a glass wall looking out onto the soundstage. The control room must be equipped with an audio mixer to control the volume and balance of the sound being recorded with the video. On a wall or operator console will be small video monitors, one for each camera, plus a larger monitor displaying the final mix. If the production facility is transmitting the signal, there must be a monitor showing the signal going out of the facility and another monitor showing the signal coming back. Also in the control room will be time base correctors to synchronize video and audio signals along with a rack of diagnostic equipment to test the colour video for hue, brightness and saturation. A digital TV production control room can cost £250,000 up to £1 million or more.

For remote productions, a portable switcher is needed to mix down all the signals from the cameras and microphones and send them to video recorders. Whenever a production outfit has the budget, a production van or truck is rented, leased or else purchased outright. At the low end are the small vans that TV news crews use for electronic news gathering (ENG) with a cramped control console inside and likely a steerable microwave antenna mounted on the top. A middle range remote truck might be the size of a delivery lorry, packed with the same kinds of equipment. At the high end will be an 18-wheel tractor-trailer, the kind seen on the highways, specially configured with compartments for storage of cameras and cables along with sections for a control room plus an editing and special effects suite. Over and above the costs of the vehicle itself, add the costs of the equipment along with the costs for the vehicle to be customized. A fully equipped remote production trailer can easily surpass £1 million, which is why renting or leasing makes sense for everyone but those doing truck shoots often and profitably enough to justify a purchase of their own rig.

 

ETV EDITING & POST PRODUCTION SYSTEMS

Apart from productions broadcast live, the usual routine is to take all the video footage and edit it down into a final programme. An average producer will shoot at least ten times more footage than will actually be used in the final cut, which is called a 10:1 production ratio. Some productions, such as documentaries, can go as high as 20:1 or more. The extra footage is essential so the editors have a choice of shots to pick from for the sake of accuracy, continuity and simple story-telling.

The classic editing formula comes from the Russian filmmaker Sergei Eisenstein: A+B=C. First, a wide shot establishes the crowd scene. Second, a medium shot of a solder firing a rifle. Third, a close up of a bleeding civilian. The mind links these together to "see" the civilian actually being shot although that moment is never depicted on screen. In Hitchock's Psycho, the shower scene is so terrifying because of brilliant editing. We see a hand wielding the knife, the shower curtain tearing, blood going down the drain. The film is in black and white, yet many viewers swear they witness the entire murder in colour. Great editing is magic. For educational television programmes, of course, violence and gore generally are neither desirable nor appropriate, but the same editing techniques can be applied to lend excitement and interest to even the most bland exposition. Long shot of a biologist collecting seashore specimens as young students stand nearby. Medium shot of the instructor reaching down into the water. Close-up up a small octopus. Close-up of a student looking scared. Medium shot of the laughing scientist.

Technically, all that's needed for analog editing are two video machines, one for playback and one for recording, plus a monitor for each machine that permits the editor to cue up each clip with precision. A simple "linear" analog videotape edit suite can be built for about £10,000. For more sophisticated "non-linear" digital editing, the cost for the edit suite can quadruple with the addition of compression encoders, and decoder along with provisions for inserting computer-generated digital effects. The advantage is that the video editor only needs a single computer with software like FinalCutPro.

Within the edit suite or a separate digital effects suite, a full-loaded Sun, SGI or similar workstation is needed to produce 3D animation, object morphing, and the kinds of textual effects seen on the commercial television channels. But many marvelous digital effects also can be produced on an Apple Macintosh AV or a Windows NT machine. An educational TV producer can quickly expend £50,000 to £200,000 or more to construct state-of the art editing and special effects suites.

 

INTERACTIVITY IN EDUCATIONAL TV PRODUCTIONS

The list of equipment described above, until recently, was all one needed to create an educational television programme or telecourse. Now a new factor enters the equation &emdash; interactive television. With the rollout of digital TV, regardless of the delivery mode, wide avenues are opening for learners to become more involved. Educational media is becoming a two-way street, and not just on the computer platform with the Internet and the World Wide Web. Interactivity is migrating to the television set, and educational TV will never be the same.

Given the interactive TV technologies already in the marketplace, and those now being tested, static one-way educational TV may soon be passé. Interactive video disks are already on the market, and these utilize many of the same authoring tools used for multimedia CD-ROM production. The idea is to take advantage of the mind's ability to learn though lateral modes of sight, sound, touch, not only the linear reading of text as you're doing here. Interactive teaching takes imagination.

As one example, a company based in New York's Rockefeller Center, ACTV (Advance Cable TV ), in the Eighties developed for distance learning an analog TV technology with "branching video," allowing the instructor to seamlessly respond to student answers. Each possible teacher response was pre-recorded in the studio, then all the video was bundled into final tape. A student's answers on a remote control would automatically determine which segment of video played next, almost like editing on-the-fly. The ACTV system [now part of OpenTV] of one-way interactivity was licensed in 1990 by Vidéotron for their Videoway personalized TV service, which today has more than a half million customers in Quebec and the London area. Following the takeover of Videotron by CWC, the delivery of personalized TV in the London system is now in doubt, but the smart money is on CWC keeping a winner since ACTV has improved their technology for two-way interactivity. Allowing students (or even sports viewers) to instantly replay any segment or to change camera angles at will makes plain old static TV seem pretty boring in comparison.

Because many of the new interactive TV authoring tools are computer-based, they require little additional equipment at TV facilities beyond, perhaps, an upgrade to whatever digital insertion system may be on hand. Also, little or no remodeling may be needed if the TV production facility already has the requisite computers set up in a control room, edit suite, of digital effects suite. The chief cost for upgrading to interactive TV service is licensing the technology, and this varies too much, company by company, for hard figures here. (Please see Appendix for key players in the interactive TV business).

The path into the golden age of interactive TV still seems shrouded in mist, but most of the debris blocking the way has been and will be removed by time, by the ongoing rollout of digital TV services in the marketplace. Therefore, educational TV producers with an eye on the future, accounting for the shrinking lag time between technology introduction and market acceptance, already are acquiring the authoring tools for interactive TV production. They will be at the head of the queue when the TV services issue the call for content to fill all of the new channels that will be opened in the next few years by the start of digital video compression.

 

PRODUCTION OF EDUCATIONAL TAPES AND DIGITAL DISKS

Many educational TV producers rely on sales of pre-packaged programming to their customers. Their target audiences include educational institutions, for-profit or nonprofit organizations, and home learners in general or niche markets.

Before a marketing team can deliver products to customers, the products must be manufactured. Firms specializing in the mass-production of videotapes and digital video disks (or, digital versatile disks) can be found in any city having significant video or film production activities, including such European capitals as London, Paris, Berlin, Geneva, Stockholm, Rome, Prague, plus such North American TV centres as Vancouver, Montreal, Toronto, Hollywood, Denver, Chicago, Atlanta, Washington, New York. Entrepreneurs are starting tape/DVD duplication services in these and other locales, competing for business by offering the highest quality at the lowest cost. The better companies offer good investment opportunities.

From a producer's perspective, just because a duplication firm is nearby does not mean that firm is the best one to use. Some duplication companies offer a lower unit cost than competitors by cutting corners with inferior high-speed duplication equipment. Why risk a background ultrasonic whine pervading the soundtrack? Also, DVD duplication equipment may not match the standards agreed upon by the manufacturers of DVD players. Wise producers always obtain random sample copies from a manufacturer for replay on equipment at their own production facility. Saving money with low quality could become too expensive in the end.

Once the tape or disk is mass produced, from here the problem chiefly becomes one of marketing. All the business rules for manufacturing and distributing any consumer product apply to distributing pre-packaged educational programming. Institutional sales strategies differ from wholesale or retail sales strategies. First make sure the video programme "delivers the goods" in terms of technical and educational quality, then and only then should a robust sales team be turned loose to implement whatever marketing plans have been developed. (Please see the appropriate chapters in the briefing for information on the target markets.)

 

THE EDUCATIONAL TV PRODUCTION STAFF

Before any equipment is purchased for ETV production, ask who will be using it. Ease of use clearly is a crucial criteria in selecting ETV production equipment.

Educational institutions entering the production business often rely on student volunteers and work-study interns to perform many aspect of production, such as camera operation. They need cameras and recording decks that can be used with little training. Even where professional operators are employed, ease of use still matters. Camera operators, for instance, need to zoom and focus without ever removing their eyes from the viewfinder, which means camera controls must be as intuitive as possible. For a camera mounted on the operator's shoulder, one-hand control is crucial, such as when the other hand is holding a boom mike. For larger studio cameras mounted on gliding tripods, the controls for zoom, focus, pan, and tilt need to be at the fingertips, so the operator need not look down when trucking across the studio floor in a long dolly shot. A sudden camera jiggle cannot be edited out when broadcasting live, and suppose this live ETV programme has an email component. Will students make teasing remarks about the camera work?

After making sure the equipment is easy to use, the next big challenge is making sure the staff possesses the "skills set" needed to operate the equipment.. For any production facility affiliated with a high school, college or university, training students in television production provides many of the trained personnel needed. What these student workers lack in finesse, they make up in dedication. Students will work for little or nothing when being well-paid in training and experience.

On the flip side, qualified television production professionals do not come cheap. In the USA, for example, good freelance videographers will not walk through the door for less than $50 an hour with a minimum guarantee of $200 per day. Pros who master non-linear editing or digital effects generation can write their own tickets. Hollywood hires kids straight out of colleges and technical schools with starting salaries at $30,000 just for competent editing skills. Young adults in their late twenties with proven technical skills and strong imaginations are earning six figures, and these folks more than pay for themselves by creating salable content.

The savvy educational television producers spend at least as much on staff hiring, development and benefits as they spend in equipment research and acquisition. Superior people with adequate equipment can produce higher quality educational programming than adequate people with superior equipment. The Internet has shown that a million monkeys at a million keyboards still can't equal Shakespeare.

 

PROFITABILITY ISSUES IN EDUCATIONAL TV PRODUCTION

The producers of educational content simply want to reach an audience. Whether their programmes are distributed by broadcasters, cable casters, satcasters or even the phone company makes little difference from a technical point of view. Their concern is whether the people they attract as business partners in their endeavors will share their educational vision. They seek allies above all else.

Any reader considering an investment in any educational TV production venture, as a stockholder or participant, needs to apply an understanding of TV production technology when evaluating the potential return on investment. Posing the right questions can be more important than getting the right answers.

Always start by asking: Is the production quality worth the production cost? In educational TV, where high-production values can mean the difference between learner acceptance or rejection, the ETV operations with the best combination of reliable equipment and talented staff often represent the most worthy investment opportunities. How does one identify the right balance? Each case is unique, yet here are some follow-up question than may provide useful information.

Will the finished production be marketed for fast splash sales, or is the goal to create an "evergreen" product with an enduring shelf life? When the subject of the programme is highly topical, such as a one-time "electronic field trip" that offers live interaction with the scientists controlling a landing on Mars, timeliness and the ability to cut away to spacecraft slow-scan video will be far more critical for success than the accuracy of the flesh tones on the announcer who's facilitating questions from primary school students submitting questions by phone and email. If the recording of this historic event will be edited and resold for study by future generations, then unfaltering video quality become much more essential.

What is the smartest way to pay for the production costs? Do anticipated revenues rationally suggest renting, leasing, or buying production facilities? An enterprise formed to produce only one specialty ETV programme is wise to rent production capacity at a commercial production house, starting at £150 or $100 per hour. A startup venture planning multiple programmes, like a 13 week series, may want to lease production facilities. After surviving the halcyon years, a solid production operation with dependable revenue streams may prefer to buy or build its own production centre. Consultants abound who will gladly assist with facility design.

And finally, are the programme goals best served by using student volunteers, contracting with freelance talent or hiring a professional production team? Just as with production facility decisions, the end use and shelf life of the programming will indicate which option is the better choice. As with all things in free markets, we get what we pay for. The most wonderful piece of new-fangled modern TV technology is worthless without a qualified person at the controls. Who's minding the machine? Do they know what to do, when to do it, and how to do it?

Ask and answer such questions before investing in any educational television production operation. Even if considering a nonprofit educational organization for a grant to produce educational TV content, ask these questions. end

 

For More Information on Distance Learning:
Visit the:
Online Resources Page at ADEC

 

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(c) 1998-2005 by Ken Freed. Based on the book, Financial Opportunities in Educational Television, by Judah Ken Freed.
Financial Times Media & Telecoms, London, 1998.
(ISBN 1-84073-016-1)

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With the rollout of digital TV, wide avenues are opening for learners to become more involved. Educational media is becoming a two-way street, and not just on the computer platform with the Internet and the World Wide Web. Interactivity is migrating to the television set, and educational TV will never be the same.

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