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Media & Education,

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Imagining Options & Outcomes .


ESSAYS AND REPORTS ON EDUCATIONAL MEDIA BY KEN FREED

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MEDIA
VISIONS
Journal

 

Educational Television
Distribution Options

A discussion of production technology,
staffing and profitability issues.

by Ken Freed

 

Once a television production is "in the can" (to borrow a film term), the fun really begins. The selection of appropriate distribution channels for video programming depends on the content and format. A great programme can fail just as miserably as a lousy programme if distributed through the wrong channels. Understanding the technologies used for television content distribution can help determine the best venue for any given educational programme or series.

 

TERRESTRIAL BROADCASTING OF ETV PROGRAMMES

Analog Television

Terrestrial antenna broadcasters deliver programming at no cost to everyone within range of their antenna. For maximum reach, an antenna tower needs to be perched atop the highest point in the region, a mountain, a big hill, an office skyscraper. The range of the signal also is determined by the power of the station, how many watts or megawatts of power the transmitter can generate. The signal radiates out from the antenna in all directions. Broadcast signal airwaves tend be fairly long, so distances from crest to trough are measured in meters to kilometers. Very high frequency (VHF) waves vibrate at a slower rate than ultra high frequency (UHF).

The first broadcast stations to launch operations 50 years ago used VHF signal channels. These were designated in the marketplace with low numbers, BBC1-2 and Channel 4 in the UK, for instance, or channels 1 through 9 in the USA. The UK does not yet have UHF stations, but UHF channels in the USA and typically have higher call numbers like Channel 20, Channel 31, Channel 59. Every nation and region has its own unique broadcast infrastructure.

The mechanics of broadcast TV transmission are universal, however. Using a router and switcher system, a master control center mixes together the individual programmes with the assorted interstitial materials (commercials, public service announcements, broadcaster identification spots, programme promotions), and then sends the full signal to the transmitter located at the antenna tower. Methods of moving the signal from the TV station to the transmitter include bundled telephone lines, coaxial cable, optical fiber, microwave, and satellite. A transmitter contains a large tube, up to three feet across and two feet high, that pulses out the signal at the assigned frequency. The design and manufacturing of both VHF and UHF television transmitters embodies a major international business, as does producing the other equipment used in television operations. (See Chapter 8 for key players.)

Home viewers pull the long waves from the air with a rooftop or set-top antenna, which is attached by wires to the back of the TV set. This equipment is produced by consumer electronic companies. Global ventures like Philips, Sony, Panasonic, General Electric (Thomson), and others produce both consumer electronics and professional equipment, allowing them to play on both sides of the street.

Educational TV producers have to deliver their programming to broadcasters in a form that accounts for the technical requirements of both the broadcasters and the receivers. While this is common sense, too many ETV ventures have fallen flat from lack of compliance with technical standards. A TV station with low-end or poorly maintained equipment might degrade the quality of a programme's picture and sound when the programme is broadcast, but the most advanced station cannot improve the quality of an inferior production.

Distributing educational TV programmes by terrestrial antenna broadcasting has the advantage of making the learning content available at no charge to everyone within range of the TV station . Educational broadcasters in the USA like to say that free TV is the most democratic way to educate the public for responsible citizenship. This concept still applies in the UK although television owners must pay an annual license fee to BBC in order to receive the "free" programming. From a business viewpoint, the question is, who pays for these free broadcasts? Commercial advertising has become the answer for most broadcasters, but most educational TV is on public broadcast stations, which in some nations are wholly subsidized by the government and in others. In the USA, viewer membership dues fund up to 90 percent of PBS station costs and programming acquisition.

Digital Television

Now a new challenge faces broadcasters and those producing ETV content for the broadcasters &emdash; called digital terrestrial television (DTT) in Europe and simply digital television (DTV) in the Untied States.

From end to end, full deployment of digital television requires the replacement of almost every piece of equipment within a broadcast operation's facility and within a viewer's home. For equipment manufacturers, digital TV represents an explosive business opportunity coupled with an incentive for technical innovation to pass the competition. For ETV content producers, digital TV represents an opportunity to imagine and create richer and more effective educational programmes using the wide-screen format of motion pictures. And what do consumer get out of DTT? Not only do they get cleaner, brighter, sharper pictures and sounds than ever was possible with analog TV, they also gain access to a host of interactive services (the Internet only hints at the possibilities). Interactive broadcast ETV, of course, depends on broadcasters being willing to make use of set-top receiver boxes or else the next generation of TV sets with built on modems for an upstream channel.

The deployment of digital TV services will take place over the next generation, with the major cities being the first to receive digital service before the year 2000. During the transition period while analog TV sets are being replaced by digital TV sets, broadcasters will have to simultaneously transmit both analog and digital signals at different frequencies. The duration for this expensive period of dual operations will be influenced by the rate of consumer acceptance, yet also by the rate of TV operation's conversion, as determined by fiscal and human resources.

In the United States, for example, there are about 1100 television stations. Each will need to upgrade their transmitter antennas for digital operations. An HDTV tower must be higher than an analog NTSC antenna, which may mean building a whole new tower complex. In the entire nation, however, there currently are only about eight crews with the technical knowledge and skills needed to do the job right, the best crews averaging about one month per tower. Working at top speed, these crews will be lucky to upgrade 1100 stations within 10 years, appreciably longer than the optimistic timetable fixed by the Federal Communications Commission.

In the UK with only 207 television broadcast stations, the task of upgrading all the antenna towers is not as daunting, but add in the 3200 signal repeaters that ensure coverage throughout England, Scotland, Wales, Northern Ireland, and other British holdings. since each repeater must be upgraded, the enormity of the national undertaking becomes apparent. And stations wanting to launch DTT services cannot just up and do it. They must go through a rigorous licenses process from either the BBC or the ITC (Independent Television Commission), both charged with standards compliance.

Governments generally are in command of the rollout of digital TV services. The allocation of electromagnetic spectrum is controlled by national governments on the philosophical premise that the spectrum is a natural resource that belong to the people as a natural right. Broadcasters are granted licenses to use assigned frequencies in the spectrum are viewed by their governments as being given a sacred trust. giving broadcasters. Political realities affect technological visions.

If seeking niche television business opportunities, whether in educational or commercial broadcasting, notice how a demand for qualified digital upgrade crews will grow and hold steady for at least a decade. The people paid to do the upgrades will make good money, but what of those paying them to do the work?

Since upgrading a broadcast station from analog to digital can surpass £2 million or $3 million without much effort, how is this expense justified for TV operations earning appreciably less in annual revenues? The investment is worthwhile only if the upgrade can produce new revenue streams through interactive digital services. For producers of digital wide-screen programmes, their facility upgrade expenses start at about £500,000, which is not small change, but much easier to recover though national and international sales of even one quality educational product.

 

CABLE DISTRIBUTION OF ETV PROGRAMMES

Cable operations in the UK and Ireland are regulated by the Programmes and Cable Division of ITC, which Licenses cable and satellite programme services along with monitoring their compliance with the Programme Code. The division also works to support high quality and diversity in national and regional services.

Cable is a relatively new phenomenon in the United Kingdom, and penetration hovers slightly above 20 percent. In contrast, cable penetration in the United States recently passed 65 percent of the 100 million households being served by about 9,000 cable systems, most of them being owned by a multiple system operator (MSO) like Comcast, Time-Warner, Charter, and others. Since so little of the UK has been wired for cable, construction crews can start fresh and lay a hybrid line of fiber and coaxial cable for TV and phone services. For instance, as of September 30, 1997, new systems built by Comcast UK passed more than 1,147,000 homes (72% of the homes in their franchise areas), serving 285,000 cable subscribers, 335,000 residential telephony subscribers and 10,500 business telephony subscribers. Cable penetration in the UK is expected to increase year by year, yet the lower numbers give UK cable operators an economic advantage in that their new systems can be designed and built for digital from day one.

American cable operations are not so fortunate. They must rebuild existing plant. After the lengthy process, years earlier, of obtaining rights-of-way to dig up the streets and fields, to cut trenches around or through home garden, cable crews now must go back and dig up all of these old lines and replace them with hybrid fiber coax (HFC) lines. In some systems, the HFC lines are being bundled with twisted pairs of copper telephone wires, the architecture created by USWest for their of broadband cable TV trial in Omaha, Nebraska.

Revenues from cable subscriptions and advertising are helping to fund the costly upgrade to digital, but the cable operators are counting on new revenue streams from digital services to recover their costs and turn a profit. Interactive education is one of the services seen as central in the cable industry's growth strategy . Producers of educational content, therefore, are smart to understand the concerns of cable operators and make sure they deliver content in whatever video recording format a cable system prefers (another opportunity for standards conversion).

On the technology side, beyond the upgrade to wide-screen HDTV pictures, improvements in the cable infrastructure can support such interactive services as video-on-demand and home shopping, often deemed the twin cash cows pulling the digital wagon. Delivering these services requires a high-capacity digital server with a large memory buffer and high-speed ports for incoming and outgoing traffic. Because video is so bandwidth hungry, already using 6 megahertz for a single analog channel, the digital video file servers at the heart of multichannel on-demand and transaction services must be able handle as much volume in an hour as Internet file servers handle in a day or a week.

Digital Compression

The magical word to solve the bandwidth problems is compression. When TCI chairman John Malone was misquoted in the early Nineties and all the hype began about "500 channels," he was talking about digital video compression. Crunching the size of the digital datastream allows more content to be packed into less space. At a 10:1 compression ratio, a 50 channel cable system can have 500 channels.

Video compression is achieved, in part, by dropping redundant information from the data stream describing each frame of video (at 30 frames per second). In a wide shot of a lone figure in the distance walking down a country road, why keep sending over and over again the data packets controlling the pixels that make up the unchanging mountains and trees and sky? Instead, only refresh the data packets for those pixels that do change from frame to frame, these few pixels near the center of the screen depicting the walking figure. Video with more movement cannot be compressed as much as video with little motion because more pixels change from frame to frame in action scenes. This is a simplification, admittedly, because identifying data for every pixel in every frame needs to be sent for each frame just to keep the pixel grid in order. But now you visualize the essence of digital compression. You also can benefit from knowing that various algorithms are used to predict motion from frame to frame, so still more bits of data can be compressed out of the transmission. Also, know that some compression methods delete data in the process, degrading the picture quality. The trick is finding the right balance between compression ratio and image resolution.

The world standard for video compression is MPEG-2, developed by the Motion Picture Experts Group. Compression under their previous MPEG-1 yielded too much data loss, so they developed a second, more sophisticated compression method. MPEG-2 actually is a set of compression tools that sample the different levels and profiles of video's luminance and chrominance, brightness and colour. MPEG-2 encoders and decoders are produced by almost every major TV equipment manufacturer, including such European giants as Philips and Thomson.

Within the TV industry, there's a popular paraphrase of George Orwell that goes, "All MPEG is created equal, but some MPEG is more equal than others." MPEG-2 at Main Level, Main Profile is most commonly used for transmitting video over cable, satellite and microwave systems, whether the receiver is another television center of a viewer's TV at home. Unfortunately, MPEG-2 at MP/ML must be decompressed before it can be edited, and signal degradation always occurs upon recompression. So, Professional or Studio Profile MPEG-2 has emerged for in-house signal processing. Studio MPEG's higher sampling rate and structure allow editing on-the-fly, such as inserting a station ID into the lead-in for a programme, or perhaps dubbing in another language or inserting translated text at the bottom.

Educational television content producers, like other video producers, are learning to plan for compression during production. Awareness of the compression method expected to be used may influence shot composition and scene lighting. Also, more and more cable systems are asking producers to deliver their programming content already compressed, perhaps bounced of a satellite to the cable headend.

Cable Advantages

In addition to the digital compression, the cable industry is investing tremendous resources in the deployment of the cable modem, which will support high speed data services. The standard configuration will be one cable line coming into the home or office or classroom which then enters a splitter with one line going to the TV and another line going to a cable modem attached to the computer. As the TV and PC converge, the cable modem may become obsolete, but that's more than decade away. Meanwhile, cable services are counting on the fees for cable modem rentals and data access services to help pay for their rollout of video-on-demand and interactive transaction services like home shopping and remote banking. The moneys from these services will subsidize cable's growing educational activities.

The primary technical advantage of cable services over broadcast, satellite or microwave services is the cable itself. Only a cable inherently supports symmetrical two-way communication, as much content going upstream as coming downstream. This is not an issue now, when the only upstream traffic is short bursts of data commands on what to send downstream. But as video telephony services begin (making today's teleconferencing look crude in comparison), cable companies may be in the best position to compete head to head with the telephone companies for telecommunications customers. In response, many of the telephone companies (such as USWest and Bell Atlantic in the USA, British Telecom in the UK, France Telecom and Deutche Telecom on the continent) have prepared to offer digital video services over their own copper or fiber telephone lines. One day, the now stark divisions between different types communication companies may blur into nothingness when all network operators offer video, data and voice services. Until then, recognizing the distinctions is important to any savvy investor.

Education is one area where the distinctions become apparent.. The cable industry, at least in the United States, is investing hundreds of millions of dollars into educational cable services targeting both the TV and PC platforms. In part, the industry is attempting to win friends and influence people in communities where they have lost favor due to arrogant customer service attitudes (a product of monopoly franchises with local governments). But this thinking is subsumed by the leading voices within the cable industry who share a genuine commitment to education, such as William Samuels at ACTV, such as Bernie Luskin while at Jones (he's now at Fielding Graduate Institute), such as Carol Vernon at Cable in the Classroom, and the list is growing. Along with public broadcasters, cablecasters are the educators' best friend in the television business.

 

SATELLITE DISTRIBUTION OF ETV PROGRAMMES

While satellite television service has more market penetration than cable in the UK (the opposite of the situation in Europe and the USA), the stronger satellite position does little to benefit educational TV programmers. Multichannel satellite services do not allot as much of their capacity to educational content as the cable operators. Satellite system operators see entertainment as their core business, and since they do not have to overcome any negative stereotypes like "the cable guy," delivering educational content is just a nice way for the satcasters to score some public relations points. There are exceptions in the industry, but they are few.

One possible reason for the focus on entertainment in the satellite industry may be the penetrating influence of Rupert Murdoch. Entertainment not education is his highest priority. The only educational content carried on BSkyB is the overnight Learning Zone programming on BBC2 and the "edutainment" programmes on such American cable services as Discovery. Instead, BSkyB is banking on the popularity of MTV and an endless stream of sports, such as Premier League Soccer, for which Murdoch paid $1 billion to obtain exclusive broadcast rights. No such investment exist in educational content on BSkyB, as of this writing. The other direct to home (DTH) service providers in Europe may be more favorably disposed toward education, but the revenue stream from entertainment still takes precedence.

For the educational content producer trying to deal with the situation, much of the technical knowledge gained about terrestrial broadcasting and cablecasting can be applied to satcasting. The video production factors are the same, and many of distribution factors are the same, including the compression methods and many of the set-top box capabilities. Also, both broadcast and cable systems operators use satellites to send and receive programs from one production center to the next. The key difference here is that the DTH services use satellites to deliver content directly to their customers. This factor makes all the difference in the world.

Satellite Technology

Rather than the signals being radiated from antenna towers or transmitted down cable/fiber lines with a pulsing laser, the digital signals are shipped skyward from giant transmitter dishes to bounce off satellites in geostationary orbits. Each broadcast satellite features several transponders that are tasked to redirect 14 to 17 channels each from a specific ground source into a signal cone covering a wide geographic area, the "footprint," which can encompass thousands of square kilometers. While the BSkyB operating license only pertains to Great Britain, the footprint for BSkyB satellite signals cover the whole of Europe. BSkyB's most outstanding competitor on the continent, Canal+, while only serving 1.5 million subscribers in France, nevertheless enjoys a pan-European footprint.

In the USA, the reason why Denver has become the capital for American DTH services DirecTV and EchoStar is that the city rests along the spine of Rocky Mountains on the 105th meridian, which means the satellites directly overhead have a footprint that covers all of the United States and major portions of both Canada and Mexico. This broadcast system means that DTH services (also called DBS services, for direct broadcast satellite) do not have the huge expense of constructing cable plants in every location they service. Instead, the DTH provider merely needs to find outlets to rent, lease, or sell their satellite dishes to local customers. And now that the receiving dishes are barely a meter across, not giant bowls up to ten meters across, dish sales are much easier to make.

The chief difference is that satellite broadcasting is not two way, severely limiting DTH to such low-level "interactive" functions as an electronic program guide or the one-way forms of ACTV, Wink and related technologies. The only way DTH services can offer video-on-demand is to pack the datastream with all of the content from which the viewers may choose a programme "on-demand." This is totally different from cable, where the subscriber's command is relayed to a video file server that sends the exact content requested back to that specific viewer. DTH is a broadcast service that cannot differentiate among individual viewers. This lack of true interactivity makes DTH unsuitable for most distance learning applications, with the exception of broadcasting old-fashioned static telecourses.

Satellite Limitations

When the limitation of one-way service are pointed out to DTH executives, they tend to become defensive and insist that two way services are not really needed. And they speak about how satellite services have been providing digital clarity for years while the cable guys are only now switching over from analog to digital. The same kinds of thinks are encountered when satellite executives are challenged about the lack of local content among the programming bounced off of satellites from some remote location. People don't really want or expect to get local content from their satellite service, they argue, asserting that local customers don't mind having to use the terrestrial antenna on their rooftop to receive local stations.

Still, a few DTH companies talk of modifying their set-top boxes to accommodate a phoneline return path, but the infrastructure of satellite broadcasting makes the implementation difficult, at best. DTH services cover too wide an area to make a phoneline linkage fiscally or physically feasible. DTH revenues hardly justify the expense of setting up telephone relay networks over a wide geographic area, and the costs for 1-800 numbers proscribe that option. And even if a message from the viewer could be routed to DTH operators, as just discussed, the operators lack the capability to bounce a single program off the satellite for that viewer alone. Even if the technological problems can be solved, the costs make the effort unworkable, leaving educational TV programmers having to treat DTH like plain old TV.

While satellite systems suffer the disadvantage of not being able to individuate subscribers, satellite systems enjoy an advantage in being able to grant conditional access to selected groups of subscribers. Many corporations have established private satellite networks carrying encrypted communication channels that often are employed for staff training and development. A sales training session telling the international marketing team about the hush-hush plans for a product launch can be made even more secure by keeping secret the exact identity of the satellite transponder being used for the training programme. A more commercial yet still educational application of the private network concept is The People's Channel in the United States. Promoted through multilevel network marketing, the service offers a 24-hour channel of instructional and inspirational speakers for about $1 a day. The slow growth of the venture may be explained by the fact a subscription to a cable or satellite service delivers dozens and now hundreds of channels at the same price. Predictably, the pyramid marketing mentality balks at this truth.

Standards Conflicts

Satellite television transmission also offers a penultimate example of the do-or-die conflict between open and closed technical standards. On one side is the DVB (digital video broadcast) open-architecture transmission system used by BSkyB, Canal+ and the other major satellite broadcasters in Europe along with America's third largest satellite service, the Dish Network (owned by EchoStar). DVB also is being used by European cable companies. On the opposing side is the DSS (digital satellite service) proprietary transmission system chosen by the North American satcasting services PrimeStar (owned by TCI) and DirecTV (owned by Hughes).

Consumers with a DSS dish and receiver cannot access any programming satcast from a DVB service, and vise verse, but any person with a DVB dish and receiver can change from one DVB service to another without having to trade in the home equipment. When a subscriber changes services, of couse, encryuption and conditional access adjustments must be made, but there is no need to swap out the receiver. This is why DVB subscription services (in the USA, at least) ask their customers to buy the dish and receiver, telling them they can still use these home products if they change satellite companies. The DSS services instead can only rent their dishes and set-top receivers (the cable TV model) since their customers don't want to be stuck with useless hardware if they ever cancel their DSS subscriptions.

Observing this situation, an educational content producers may be wise to affiliate themselves with DVB services over DSS services. An exclusive contract with a DSS satellite company means real limitations on one's global reach. Why would any educator be willing to make the DVB services "off limits" when open systems are fast becoming the preferred world standard? Educators who feel enthusiasm for television and the new media generally feel excited because they can imagine themselves using the medium to reach the masses. They want to teach the most number of people they can possibly teach, that is, with any measurable degree of effectiveness. If they think otherwise, they likely are being driven by ego instead of vision, and intelligent investors stay away from such "education" schemes.

 

WIRELESS CABLE DISTRIBUTION OF ETV PROGRAMMES

Beyond broadcast, cable and satellite services, another venue opening for the distribution of educational content is the microwave television industry, the ten-year old brainchild of US cable television pioneer Robert Schmidt, who dubbed the technology as "wireless cable." Called MMDS (multipoint multichannel distribution system), the wireless cable architecture is modeled on the architecture of a cellular telephone service. Microwave antennas on towers and rooftops provide line-of-sight coverage anywhere within the service area, which can be as large as a major metropolitan city and suburbs. To receive the MDS signal, the subscriber needs a small flat antenna, as small as 16 inches square, which feeds into an addressable set-top box identical to a cable set-top box. The nature of microwave systems permit wireless cable services to offer the same digital quality as any DTH service, giving them a leg up over the landline cable operators. And the MDS services have an advantage over the DTH services in that they can cluster their cells for two-way interactivity with minimal additional expense.

The Wireless Gamble

Like the landline cable operators, wireless cable operators are betting their future on the deployment "wireless cable modems" that receive broadband downstream signal by microwave and then use a phoneline or cellphone link to send upstream the narowband data burst on what to send downstream. Although wireless cable modems are being marketed for high-speed Internet access by companies in the USA like Schmidt's own National Digital Network, the long-term strategy is to incorporate the modem into their digital set-tops for the delivery of interactive TV services as the market matures enough to repay the full cost of deployment.

Robert Schmidt also is notable here because he has voiced a strong commitment to education, acting on that promise by equipping schools in his service areas with wireless cable modems for student Internet access. Such contributions to learning have not yet become policy at the larger wireless cable companies, such as CAI Wireless and People's Choice TV, which view edutainment cable programming as a safer route to profitability. In a few isolated community systems, however, the schools are being accorded a channel for transmitting content they have produced.

The arrangements are similar to cable company franchise deals where the system operator agrees to provide community service in exchange for a local monopoly. To help inspire more participation, the Wireless Cable Association offered an award to honor excellence in wireless educational programming.

The promise of industry-wide profitability is further bolstered by the interest in wireless cable technology from the major telephone companies, such as Qwest and SBC, who can leverage their existing cellular telephony infrastructure for entry into video services. Penetration remains low, however, at 1 percent in the USA with 1 million subscribers. There now are 5 million subscribers worldwide, mostly in Latin America and Eastern Europe where cellular phone systems are being built in developing nations in preference to more expensive hardwire phone architectures. As of this writing, according to the Wireless Cable Association, Ireland has a small MDS system but the United Kingdom has none. None of these other nations is using MMDS for education with the vigor of the United States.

Wireless Past and Future

The reason why educators and educational content producers can take heart involves knowing a bit of industry history. Before multichannel wireless cable services began, the industry was called simply MDS for Multipoint Distribution Service, which began in the mid-Seventies with FCC allocation of two 6 MHz channels (2,150 to 2,162 MHz) for entertainment programming. One early MDS channel was Home Box Office (HBO), which in 1975 changed the TV business forever by moving to satellite and becoming the first premium movie channel.

To compete in the emerging multichannel environment, MDS operators sought to use an additional 31 channels (2,500 to 2,686 MHz), the same channels originally assigned to educational institutions for Instructional Television Fixed Services (ITFS). In the early eighties, the FCC allocated eight of these channels for use by wireless cable under the official name of MMDS. Wireless cable operators could lease the remaining 23 ITFS channels from the educational license-holders, said the FCC, providing the wireless cable operators broadcast up to 40 hours of educational programming per week on those channels, allowing every MMDS operator to deliver as many as 33 channels of analog television programming.

To avoid signal interference from neighboring stations, each MMDS licensee was granted by the FCC a "Protected Service Area" of 15 miles. This was extended to 35 miles in 1996 when the FCC defined "Basic Trading Areas" for auctioning off the MMDS spectrum in 493 markets in the entire USA. Incumbent licensees could continue to operate as before, but most purchased the surrounding BTA to expand their service area or protect themselves from other license holders.

A1996 FCC declaratory ruling gave MMDS operators permission to begin digital operations, which means digital compression and an exponential growth in the number of available channels. While most of the digital channels are being used for entertainment, a goodly portion are being set aside for high-speed wireless Internet access, and schools often are the beneficiaries. This fact is good news for educators, yet the 40 percent rule for the ITFS channels was dropped. Now these channels must carry about 20 hours per week of educational content. The mandate is interpreted loosely in some locales, however, so any children's programming, including the "action" cartoon shows, seems to qualify. Other wireless operators take the rule more seriously and have donated television production equipment to the school districts in their service areas. For the many supporters of educational TV programmes targeting American students, here is a basis for hope.

Therefore, while wireless cable still shows a small market share, the ground floor opportunities in this industry are hard to ignore by anyone in the ETV business. The American commitment to educational MMDS is lacking in Europe, but the hope of this changing seems strong. As Internet access increasingly becomes an influence in the deployment of interactive wireless cable services worldwide, one can reasonably expect educational television to receive a boost in the process.

 

INTERNET DISTRIBUTION OF ETV CONTENT

As if broadcast, cable, satellite, and microwave methods of delivering educational TV content were not enough delivery options (don't forget tapes or disks) one more method exists for distributing educational materials to a television set.

The Internet is now accessible on the television through such services as WebTV and a handful of lesser competitors. Market penetration remains meager. Only 75,000 WebTV units priced near $250 each have sold in the USA by the third quarter of sales since the product launch in early 1997. Penetration approaching 20 percent of all TV household is being anticipated by 2002, according to Jupiter Communications in New York. This projection is good news to Sony and Philips, the only world media companies so far with licenses to produces the WebTV consumer units, but this is still far short of the critical mass needed to turn the TV into a primary vehicle for Internet access. Only mass production of the new digital television sets might achieve a convergence of the PC and TV (see next chapter).

WebTV uses a "push" technology that bundles a collection of popular websites under the banner of "The WebTV Network," positioned as an online service like Compuserve, and transmits those websites by phoneline into the home. The sites are selected on the basis of consumer interest along with how well the text and graphics translate to the television screen. A two-way 33.6k modem is built into the WebTV box, so users can surf the World Wide Web with the unit, but a TV screen breaks up computer-based text and graphics because of core differences in pixel scanning methods, making this function aesthetically disagreeable.

To be considered for inclusion in the WebTV lineup, developers must pay a $750 fee to WebTV to join their developer's group, a fee that effectively excludes most of the low-end website creators. Developers also must agree to modify their text and graphics for display on a TV screen. Since WebTV does not support Java, JavaScript, ActiveX, Shockwave, and other animation MIME types, the sites on the service tend to be rather static. Further, WebTV does not support MPEG-1 video, which effectively excludes educational TV producers who might imagine using the service to as a means of adding interactivity to their video content.

 

PROFITABILITY ISSUES IN ETV DISTRIBUTION

What questions must be asked and answered by the reader seeking a fair return on any investment in a company involved in distributing educational TV content?The same as when evaluating the content production ventures, first determine if the quality of justifies the total costs of delivering content by that method. Also determine if the number of learners being reached by that method justifies the expense of reaching them through that venue.

Answers here are seldom cut and dried. For example, cable, satellite and wireless services deliver higher quality video and audio for very little cost per programme. But to reach the point of being ready for programme carriage, millions of pounds or dollars must be spent in creating the delivery infrastructure. Recovering those costs rides on multiple revenue streams, most of them flowing from consumers, who may not be sanguine about paying one company for TV, Internet, and telephone access when presented with the total monthly bill for all three services. Subscription TV operators may try to deflect this concern with separate credit card or smart card charges for each activity, perhaps isolating every video-on- demand purchase with a pay-per-view billing system, but consumers aren't fools, or at least they won't be fooled for long. Therefore, a wise investor needs to think through these considerations and reach reasonable conclusions about the probable consumer acceptance of the delivery venue targeted for investment.

Related issues apply if the reader is a content producer attempting to determine which mode of delivery is best. Going with one venue may restrict access to other venues. For instance, the cable industry has been accused of warning programme suppliers that their programming will not be purchased if the producers also sell their content to the wireless cable companies. Pending proof of this accusation in a court of law, one hesitates to state beyond reasonable doubt that cable operators are guilty of antitrust infringement, but the smart producer reads between the lines in their contracts and consults a reliable solicitor before signing away any rights.

In general, check the record of content distributors before investing or before signing a distribution contract. Ascertain if the distributor either pays or charges any hidden fees that may effect content carriage. Take nothing for granted. A smile and a handshake may be enough in the village marketplace, but not in the television business. end

Go to Part 2

 

For More Information on Distance Learning:
Visit the:
Online Resources Page at ADEC

 

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(c) 1999 by Ken Freed. Based upon the book, Financial Opportunities in Educational Television, by Judah Ken Freed.
Financial Times Media & Telecoms, London, 1998.
(ISBN 1-84073-016-1)

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Last update: 30 JANUARY 2009

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